Privacy Policy
Last Updated: 5 February 2026
1. Introduction
Neztio LLC (“Neztio”, “we”, “us”, or “our”) provides a childcare management platform for operators and staff (“Service”). This Privacy Policy explains how we collect, use, and share personal information when you visit our website or use the Service. By accessing Neztio, you consent to the practices described in this policy.
2. Information We Collect
We collect information in the following ways:
Information you provide directly
When you request early access, request a demo, or otherwise communicate with us, you may provide personal information such as your name, email address, phone number, center name, and any other details you choose to share.
Information about your use of the Service
If you become an early access user, we may collect operational data (e.g., attendance records, staffing schedules, billing information) that you input into Neztio. This information may include personal data about staff and families.
Log and usage data
Our servers automatically record information when you access our website or Service, such as your IP address, browser type, pages viewed, and the date and time of your visit. We use cookies and similar technologies to collect this data.
Information from third parties
We may receive information about you from third-party service providers or partners in connection with providing the Service (e.g., scheduling tools if you book a demo).
3. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Respond to your requests and communicate with you.
- Onboard and support early access participants.
- Understand how the Service is used and troubleshoot technical issues.
- Send you updates, newsletters, or marketing communications (you can opt out at any time).
- Comply with legal obligations and protect our rights.
4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
Service providers
We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually required to protect your information.
Legal compliance
We may disclose information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request; to enforce our agreements; or to protect the rights, property, or safety of Neztio, our users, or others.
Business transfers
In connection with a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of the transaction. We will notify you of any change in ownership or uses of your information.
5. Data Security
We use reasonable administrative, technical, and physical measures to safeguard the information we collect. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you cease using the Service, we may retain certain data for a reasonable period for backup, archival, or audit purposes.
7. Your Choices
Opt-out of marketing communications
You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
Cookies
Most web browsers accept cookies by default, but you can usually set your browser to remove or reject cookies. Doing so may affect the functionality of some features.
Access and correction
If you have an account with us, you can access and update your information through the Service or by contacting us.
8. Children's Privacy
Neztio is a tool for childcare operators and is not directed at children. We do not knowingly collect personal information directly from children under 13. Operators using the Service are responsible for ensuring their collection and use of child data complies with applicable laws (such as COPPA in the United States).
9. International Transfers
Neztio is based in the United States. If you are accessing the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries. Those jurisdictions may have data protection laws that differ from those where you reside.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date and, if appropriate, providing additional notice (e.g., by email). Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Neztio LLC
Salt Lake City, Utah, USA